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Checking to see the update status of my programer. serial # 1498127
Last thing was a call telling me to update my programer to the new flash and call back, i called back and left a message and never got a return call 2 weeks ago. Kinda boring having a cortex sitting on my desk as a paper weight and a truck with no flash look forward to hearing back thanks guys.

Case#86561

We had posted a stock read and rcvd it back and we are working on it now.

I will let you know when it is done.

Have we ever tuned this truck before?

Has the truck been back to a dealer lately.

Ron

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No. this truck was only tuned with the stock 91 octane setting that came with the cortex upon purchase. the truck did just comeback from the dealer where they did do a computer flash for the 30k mile service. Once back from the dealer the cortex no longer reconized the file on hand and said to get an update. i called it in and was told to get the new stock file from the truck and upload it where i did this imediatly and was told to comeback later for a new update.

Ok, this is a very normal type of issue.

Whenever a dealer reflashes the trucks computer to a newer calibration that we do not have, we have to write and test the new calibration. This can take a 1-2 weeks or longer , once we have the trucks new information.

We will contact you when the file is ready.

Ron

_________________
RRAPP@SUPERCHIPS.COM
1-888-227-2447
8-5 EST.

Email me directly if your having ANY trouble with the forum.
Not able to LOGIN, email me with your Username that you registered with.