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stevej88
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Post subject: Help Ron, went to dealer for oil change, code E-3A on tuner  Posted: Thu Sep 29, 2011 11:46 pm |
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Joined: Tue Oct 26, 2010 4:02 pm
Posts: 13
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I went to the dealer for an oil change today, I mentioned to them that the air conditioning was not blowing as cold as it should. Service rep called me up at the end of the day and said they charged the system and found a TSB on the air conditioning system, they reflashed the PCM... As soon as I pulled out of the dealership I could tell the reflash took away the cortex program I had. Plugged my cortex in tonight and got the code, "not the original vehicle or program" E-3A
my flashpaq 1865 information:
serial 000001508476
ver. 01.10.02
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RON @ SUPERCHIPS
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Fri Sep 30, 2011 8:12 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18256
Location: SUPERCHIPS
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Gather up a copy of the work order for the repair, and give one of our techs a call and we will set up a unlock for the tuner.
1-888-227-2447
Make sure that you have updated the tuner prior to calling.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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stevej88
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Mon Oct 03, 2011 11:08 am |
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Joined: Tue Oct 26, 2010 4:02 pm
Posts: 13
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Hello Ron, I called and then emailed one of your techs at their request, cwoodruff , still waiting to hear back from them, can you help expedite the process please?
thanks,
Steve
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RON @ SUPERCHIPS
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Tue Oct 04, 2011 12:39 pm |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18256
Location: SUPERCHIPS
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What is the tuners serial number?
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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stevej88
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Thu Oct 06, 2011 8:44 pm |
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Joined: Tue Oct 26, 2010 4:02 pm
Posts: 13
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RON @ SUPERCHIPS wrote: What is the tuners serial number?
Ron I posted it in the first post but here it is again. 1508476 Still haven't heard anything, thanks for following up Ron. Steve
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RON @ SUPERCHIPS
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Mon Oct 10, 2011 9:08 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18256
Location: SUPERCHIPS
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I was out on Friday.
It is ready.
Update the tuner and this will unlock the tuner.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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stevej88
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Tue Oct 11, 2011 9:16 pm |
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Joined: Tue Oct 26, 2010 4:02 pm
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Hello Ron, thanks for the update, however now when i plug the device into the truck I get an error message on the tuner saying.... "Vehicle calibration not on file" go online for an update, i just updated it online again, can you let me know when it will be ready in the database? thank you Steve RON @ SUPERCHIPS wrote: I was out on Friday.
It is ready.
Update the tuner and this will unlock the tuner.
Ron
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RON @ SUPERCHIPS
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Wed Oct 12, 2011 8:31 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18256
Location: SUPERCHIPS
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Case#80375
It is a needs u.d , and this will typically take about 5-7 working days.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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stevej88
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Mon Oct 17, 2011 6:04 pm |
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Joined: Tue Oct 26, 2010 4:02 pm
Posts: 13
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Thanks Ron looking forward to the update!
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RON @ SUPERCHIPS
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Tue Oct 18, 2011 8:10 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18256
Location: SUPERCHIPS
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This one may take a little longer with than the 5-7 working days.
They have a heavy work load with all the new files.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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stevej88
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Fri Oct 21, 2011 12:51 am |
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Joined: Tue Oct 26, 2010 4:02 pm
Posts: 13
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Hey Ron, Thanks for the hard work. Can't wait to get my tune back, driving stock *h. 
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RON @ SUPERCHIPS
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Post subject: Re: Help Ron, went to dealer for oil change, code E-3A on tuner Posted: Tue Oct 25, 2011 8:58 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18256
Location: SUPERCHIPS
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Ok.
Steve, we are ready to go. Update and tune.
The database should be at DB455.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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