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 Post subject: Easy Update not working?
 Post Posted: Mon Sep 05, 2011 5:00 pm 
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Joined: Thu Nov 11, 2010 11:09 am
Posts: 10
Logged in,

Download software, tried to update and getting error.

The procedure entry point ?ReadEEPromFile@CCommunicationXP@@QAEJK@Z could not be located in the dynamic link library CommunicationXP.dll

Help


Last edited by Dragline on Wed Sep 07, 2011 5:30 am, edited 1 time in total.

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 Post subject: Re: Easy Update not workig?
 Post Posted: Tue Sep 06, 2011 7:58 am 
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Joined: Tue Jul 25, 2006 9:41 am
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Location: SUPERCHIPS
Give one of our techs a call directly and we can help you sort it out.



What type of PC are we working with? Windows? MAC??

Ron

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 Post subject: Re: Easy Update not working?
 Post Posted: Wed Sep 07, 2011 5:29 am 
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Windows PC, will have to call later this week, you have a good phone # for the tech's?


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 Post subject: Re: Easy Update not working?
 Post Posted: Wed Sep 07, 2011 8:01 am 
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Joined: Tue Jul 25, 2006 9:41 am
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Location: SUPERCHIPS
1-888-227-2447

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 Post subject: Re: Easy Update not working?
 Post Posted: Fri Oct 07, 2011 2:23 pm 
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**Update - Well I thought I was ok but when I hooked up the tuner to the Jeep, it said it saved the stock file (I really think it saved the 87 file as th eJeep was tuned to that) and I received an error of E-43 saying my Jeep tune was not stock. Before I sent the tuner to Utah, I called and asked SC if I had to return the Jeep to stock tune and was told no it did no matter but I think it does matter. So now what needs to be done to fix the tuner?**

*Never mind as I deactivated my firewall / anti-virus and it worked*
Had to send my tuner out to Utah, received it back this past week, opened easy updated, plugged in the 3875 and now receiveing the following error - (W1) The was an error uploading EEProm File. Error: 5.

Help!


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 Post subject: Re: Easy Update not working?
 Post Posted: Mon Oct 10, 2011 8:54 am 
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What is the tuners serial number?

Ron

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 Post subject: Re: Easy Update not working?
 Post Posted: Mon Oct 10, 2011 9:27 pm 
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S/N 1473156


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 Post subject: Re: Easy Update not working?
 Post Posted: Tue Oct 11, 2011 8:26 am 
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John I will let the engineer know of the issue.

Case#78338

Ron

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