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sikesix
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Post subject: Data screen freezing up!  Posted: Mon May 03, 2010 8:02 am |
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Joined: Thu Dec 10, 2009 4:57 pm
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After recently updating my Superchips 3855 my unit began freezing up within 5 miles of driving! Before the update I could leave my unit plugged in and simply touch a &H to turn it on to bring the data screen up and watch my four choices: load, CAT 2 temps etc..
I've tried updating the unit again....still freezes up.
TIA
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2008 Ram 2500 6.7 diesel EB QC long box 6 sp. auto 4X4 stock except 31.25 tires
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rumblecity
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Post subject: Re: Data screen freezing up! Posted: Mon Jun 07, 2010 5:29 pm |
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Joined: Mon Oct 26, 2009 4:41 pm
Posts: 23
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Same deal is happening to me. Prior to update data screen worked great, just had to wake up the programmer with one key touch and them I'm monitoring CAT temp amoung other useable information.
Now with my latest update data screen freezes and then gives communication error if you try to reconnect. Also my 'power setting' screen says 'not supported' but it used to work.
Sounds like we need alittle more Superchip code tweaking since this J35 Dodge flash.
Todd
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2008 Dodge (* 6.7 2500 4x2
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RON @ SUPERCHIPS
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Post subject: Re: Data screen freezing up! Posted: Tue Jun 08, 2010 8:53 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18248
Location: SUPERCHIPS
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Please post up your tuners serial numbers.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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rumblecity
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Post subject: Re: Data screen freezing up! Posted: Wed Jun 09, 2010 9:19 am |
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Joined: Mon Oct 26, 2009 4:41 pm
Posts: 23
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Ron mine is 1442012, the engineers just recently made some changes for me a couple of weeks ago related to the J35. That's when this 'freezing up' started.
Thanks for your help.
Todd
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2008 Dodge (* 6.7 2500 4x2
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RON @ SUPERCHIPS
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Post subject: Re: Data screen freezing up! Posted: Wed Jun 09, 2010 1:04 pm |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18248
Location: SUPERCHIPS
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Just to ask.
Both trucks are tuned, correct?
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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RON @ SUPERCHIPS
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Post subject: Re: Data screen freezing up! Posted: Wed Jun 09, 2010 1:07 pm |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18248
Location: SUPERCHIPS
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rumblecity wrote: Ron mine is 1442012, the engineers just recently made some changes for me a couple of weeks ago related to the J35. That's when this 'freezing up' started.
Thanks for your help.
Todd Ok Todd, I will have the engineers take a look a this. Issue Tracking: ID = 92356 _________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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rumblecity
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Post subject: Re: Data screen freezing up! Posted: Wed Jun 09, 2010 1:18 pm |
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Joined: Mon Oct 26, 2009 4:41 pm
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Thanks Ron,
Yes, ine is tuned to PERFORMANCE
Todd
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2008 Dodge (* 6.7 2500 4x2
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sikesix
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Post subject: Re: Data screen freezing up! Posted: Thu Jun 17, 2010 4:27 pm |
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Joined: Thu Dec 10, 2009 4:57 pm
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Ron,
I've tried with my truck tuned to Mileage and back to Stock in order to keep my screen from freezing up, neither kept it from freezing.
I've updated my tuner repeatedly since posting my orginal question. My serial number is 1481577. Currently my truck is at the dealer getting it's EGR and EGR cooler replaced and cleaned. They claim that nothing is wrong with the DPF or turbo. My CEL kept coming on (even after repeated code clearing with my Flashpaq 3855): Codes P0401, P2453 and finally code P2002.
New question: I am correct in understanding that my tuner does not interfer with my regeneration process whether tuned or on stock?
Thanks
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2008 Ram 2500 6.7 diesel EB QC long box 6 sp. auto 4X4 stock except 31.25 tires
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sikesix
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Post subject: Re: Data screen freezing up! Posted: Fri Jun 25, 2010 7:13 pm |
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Joined: Thu Dec 10, 2009 4:57 pm
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Bump
Ron, have you got an answer for me?
sikesix
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2008 Ram 2500 6.7 diesel EB QC long box 6 sp. auto 4X4 stock except 31.25 tires
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RON @ SUPERCHIPS
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Post subject: Re: Data screen freezing up! Posted: Mon Jun 28, 2010 8:50 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18248
Location: SUPERCHIPS
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The tuning is not going to change the DPF processes.
As for the data issue, we are going to fix this in the next firmware release. I will let you know when that is available.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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rumblecity
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Post subject: Re: Data screen freezing up! Posted: Mon Jul 12, 2010 4:51 pm |
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Joined: Mon Oct 26, 2009 4:41 pm
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Ron, please put me on your notification list as well for the new firmware, thanks
Todd
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2008 Dodge (* 6.7 2500 4x2
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RON @ SUPERCHIPS
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Post subject: Re: Data screen freezing up! Posted: Tue Jul 13, 2010 8:27 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18248
Location: SUPERCHIPS
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rumblecity wrote: Ron, please put me on your notification list as well for the new firmware, thanks
Todd What is your tuners serial number? Has it ever worked properly? Ron _________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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rumblecity
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Post subject: Re: Data screen freezing up! Posted: Tue Jul 13, 2010 8:33 am |
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Joined: Mon Oct 26, 2009 4:41 pm
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Ron mine is 1442012, and yes it used to work perfectly prior to the last update for the new Dodge flash. I've updateded the tuner a couple of time since- still having the data screen freezing issue. It's all outlined above in this thread. Thanks,
Todd
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2008 Dodge (* 6.7 2500 4x2
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rumblecity
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Post subject: Re: Data screen freezing up! Posted: Sat Aug 07, 2010 12:47 pm |
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Joined: Mon Oct 26, 2009 4:41 pm
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He Ron,
Any news on this data screen freeszing issue?
Thanks,
Todd
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2008 Dodge (* 6.7 2500 4x2
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RON @ SUPERCHIPS
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Post subject: Re: Data screen freezing up! Posted: Mon Aug 09, 2010 10:00 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18248
Location: SUPERCHIPS
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I have resubmitted this to the engineers.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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