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RON @ SUPERCHIPS
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Post subject: Re: vehicle calibration not on file  Posted: Wed May 30, 2012 11:26 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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No nothing has changed, just new DB for new stock files.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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dille76
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Post subject: Re: vehicle calibration not on file Posted: Tue Aug 14, 2012 5:08 pm |
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Joined: Thu Aug 02, 2012 6:47 am
Posts: 7
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Ok, I'm completely new to this update procedure so just a few questions.Does this come by way of an email or a file you send out? Do I keep plugging my tuner into my PC each day to see if its there? I just had my truck serviced at the dealer and they did re-flash my pcm,so I'm getting the calibration note on file message. I haven't even been able to lock tuner to my Vin yet,keeps saying check later for update on pc.
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RON @ SUPERCHIPS
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Post subject: Re: vehicle calibration not on file Posted: Wed Aug 15, 2012 8:26 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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dille76 wrote: Ok, I'm completely new to this update procedure so just a few questions.Does this come by way of an email or a file you send out? Do I keep plugging my tuner into my PC each day to see if its there? I just had my truck serviced at the dealer and they did re-flash my pcm,so I'm getting the calibration note on file message. I haven't even been able to lock tuner to my Vin yet,keeps saying check later for update on pc. This would come via the update program itself. Post up your tuners serial number and I will look into this. Ron _________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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dille76
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Post subject: Re: vehicle calibration not on file Posted: Wed Aug 15, 2012 4:44 pm |
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Joined: Thu Aug 02, 2012 6:47 am
Posts: 7
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Ok,thanks Ron. It is 200226117.A little history,I had a competitors tune installed and the programmer was stolen.I wasn't impressed with it so went with Superchips. I had to have my truck reflashed at the dealer before the fresh install.
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RON @ SUPERCHIPS
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Post subject: Re: vehicle calibration not on file Posted: Thu Aug 16, 2012 8:51 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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dille76 wrote: Ok,thanks Ron. It is 200226117.A little history,I had a competitors tune installed and the programmer was stolen.I wasn't impressed with it so went with Superchips. I had to have my truck reflashed at the dealer before the fresh install. case#108460 I have sent this over to the calibrator to review. Ron _________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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dille76
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Post subject: Re: vehicle calibration not on file Posted: Wed Aug 22, 2012 5:44 pm |
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Joined: Thu Aug 02, 2012 6:47 am
Posts: 7
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How long does this process usually take?
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RON @ SUPERCHIPS
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Post subject: Re: vehicle calibration not on file Posted: Thu Aug 23, 2012 8:28 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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Typically it takes about a week or two to make and test the new tuning.
But I believe that it will not take that long in this case.
We will email you or call once it is ready.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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dille76
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Post subject: Re: vehicle calibration not on file Posted: Fri Aug 24, 2012 3:06 pm |
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Joined: Thu Aug 02, 2012 6:47 am
Posts: 7
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Great news,thanks Ron.I'm looking forward to trying this tuner out.
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dille76
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Post subject: Re: vehicle calibration not on file Posted: Sat Sep 15, 2012 3:00 pm |
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Joined: Thu Aug 02, 2012 6:47 am
Posts: 7
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OK, got the calibration and it says I have 93 tune installed.I still doesn't say I have the VIN locked to programmer on the update program.Have tried several times.Also says my stock tire size is around a 22" tire, I change it to 34.25" and speedometer seems to be off. Says I'm getting 33mpg,something seems a little off.From my understanding I cant get the trans. tune option unless it VIN locks,this correct?
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RON @ SUPERCHIPS
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Post subject: Re: vehicle calibration not on file Posted: Mon Sep 17, 2012 8:07 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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The update program only will show active vin locks IF the tuner is unlocked from the update site. (Usually only it the tuner was bought 2nd hand and need to pay to unlock the old VIN)
Do not use this function.
You should be able to buy the advanced trans options, your truck is supported.
For the tire height, you want to physically measure the tires from the ground to the top of the tire. In 1/4" increaments.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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dille76
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Post subject: Re: vehicle calibration not on file Posted: Tue Sep 18, 2012 6:50 am |
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Joined: Thu Aug 02, 2012 6:47 am
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Ok,thanks Ron.I got the tire's adjusted and compared speedo to gps,all is well now and love the feel of the 93 tune.Where should I see the trans tune option? Its not available for me on the online store option from the updater.Just a free tire tpms option,and the $100 VIN unlock.I do have shift options in my tuner but this is not the same as the trans tune correct?
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RON @ SUPERCHIPS
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Post subject: Re: vehicle calibration not on file Posted: Tue Sep 18, 2012 8:07 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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I sent it back to the engineers to check it out.
They may have to add the new cal to the DB.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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