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 Post subject: 3950 Bootloader Error
 Post Posted: Thu Apr 15, 2010 1:57 am 
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Joined: Tue Mar 02, 2010 12:42 am
Posts: 1
Hey Ron, I've tried everything possible to get this corrected. I've disabled all security & firewalls, plugged in after IU is connected to server, tried on my Laptop with Windows 7, on my Destop with Vista Home Premium, reverted my Destop back to Windows XP, even uninstalled all my security programs from my computer. Used with & without my wireless router. Easy Update recog. my tuner serial # 1436661 but with a green ? and on the other side a blue arrow points towards my device but doesn't recog. it like it used to. Then of course it says downloading updates then goes to Bootloader Error contact Superchips. I've done this scenerio thirty or so times with the same result. Any other ideas? :cry:


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 Post subject: Re: 3950 Bootloader Error
 Post Posted: Thu Apr 15, 2010 8:20 am 
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18257
Location: SUPERCHIPS
Welcome to Superchip's forum!!

Issue Tracking: ID = 101313

I am having the engineers take a look and see if there is anything on our side we can do.

I would in the mean time, try another PC on a different network, also try another USB cable. They are universal.

Ron

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 Post subject: Re: 3950 Bootloader Error
 Post Posted: Thu Apr 15, 2010 8:44 am 
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18257
Location: SUPERCHIPS
We took a look at the tuner firmware, and their not anything we can do to help via a internet update.

I would have to suggest that you try a different PC on a different network. Or you can send it to us and we can take care of it for you.

Ron

_________________
RRAPP@SUPERCHIPS.COM
1-888-227-2447
8-5 EST.

Email me directly if your having ANY trouble with the forum.
Not able to LOGIN, email me with your Username that you registered with.


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