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 Post subject: SuperCheaps! = WEAK FlashPaq 3815 Upgrade Credit offerrings
 Post Posted: Wed May 11, 2011 11:49 am 
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Joined: Wed Dec 13, 2006 10:22 pm
Posts: 6
Location: Fed Up with SuperCheaps!
RumbleBeeAL wrote:
RON @ SUPERCHIPS wrote:
Gordon, the trade in value is $100 off the retail price:

Cortex retail=$429
Flashpaq=$379
Advanced trans options =$39.99
Minus credit, and free shipping


Ron,

Seriously, $100 off the inflated retail price is a bit of a slap in the face for those of us that purchased the Flashpaq 3815 in the beginning and have been promised more programming options ever since. Keep in mind, the money made off of the initial sales of this 3815 helped to "prime the pump" for new R&D of the products that really support the original marketing claims.

Is SuperChips prepared to sweeten the offer any better than that?


As if the above does not say enough, the SC folks suggested I sell my Flashpaq outright to get more cash value back. Then, find another authorized dealer (BTW - Your to purchase a new Flashpaq 3865 or Cortex model at their discounted price.

After we jump through those hoops and with CA$H in hand, I recommend we each look at the other options available (competition) before entering into another "Carrot on a Stick" situation as those of us with the Flashpaq 3815 have experienced over the past several years.

It's time to Man Up! and not be so cheap with resolving limitation issues with the hardware that you originally marketed to provide features that never happened.


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 Post subject: Re: SuperCheaps! = WEAK FlashPaq 3815 Upgrade Credit offerrings
 Post Posted: Sun May 15, 2011 11:01 pm 
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The only thing that was promised was custom tuning and that did not happen because, they decided to comply with CARB. Even if they were able to provide custom tuning with the 3815, they would still have to charge you for it as an upgrade.

Superchips suggestion of selling your tuner outright was a good one. You'd net more and you could buy a new one from an MVP retailer for less than what they could sell it to you direct. It appears to me they are trying to save you some money.

Unless you want the full transmission options, which is a $39.99 upgrade fee, you should stick with your 3815. It will do everything for you, minus the advanced trans options.

As you know, there's a new ipod, etc., every few months. This is the nature of hardware and it isn't stopping folks from buying the latest and greatest gadgets.


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 Post subject: Re: SuperCheaps! = WEAK FlashPaq 3815 Upgrade Credit offerrings
 Post Posted: Wed May 18, 2011 10:43 am 
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Joined: Wed Dec 13, 2006 10:22 pm
Posts: 6
Location: Fed Up with SuperCheaps!
keysguy wrote:
The only thing that was promised was custom tuning and that did not happen because, they decided to comply with CARB. Even if they were able to provide custom tuning with the 3815, they would still have to charge you for it as an upgrade.


Whatever!

keysguy wrote:
Superchips suggestion of selling your tuner outright was a good one. You'd net more and you could buy a new one from an MVP retailer for less than what they could sell it to you direct. It appears to me they are trying to save you some money.


Exactly my point! Maybe re-read my post! BTW - Already done my friend

BTW - SC, you can stop standing by the phones/forums, I've decided to take that money and not look back at SC! I'm sure there will be others following in my foot steps. Thanks for the head's up!

keysguy wrote:
Unless you want the full transmission options, which is a $39.99 upgrade fee, you should stick with your 3815. It will do everything for you, minus the advanced trans options.


That's more along the lines of the original promises... (Wow! We are on a roll here!)

keysguy wrote:
As you know, there's a new ipod, etc., every few months. This is the nature of hardware and it isn't stopping folks from buying the latest and greatest gadgets.


Hmmm, at least "ipod" devices accept flash upgrades to improve their product - which oh by the way already met the specs listed in the marketing collaterals...


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 Post subject: Re: SuperCheaps! = WEAK FlashPaq 3815 Upgrade Credit offerrings
 Post Posted: Wed May 18, 2011 10:11 pm 
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Joined: Fri Aug 11, 2006 12:00 am
Posts: 851
You can't make everyone happy.

I just upgraded a GPS device to a newer model. Device was several years old. I didn't contact manufacturer demanding a new unit or a credit towards a new unit. I bought the new hardware. It's the nature of the beast and no matter who you decide to go with, it will be the same.


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 Post subject: Re: SuperCheaps! = WEAK FlashPaq 3815 Upgrade Credit offerrings
 Post Posted: Thu May 19, 2011 11:12 am 
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Joined: Wed Dec 13, 2006 10:22 pm
Posts: 6
Location: Fed Up with SuperCheaps!
keysguy wrote:
You can't make everyone happy.

I just upgraded a GPS device to a newer model. Device was several years old. I didn't contact manufacturer demanding a new unit or a credit towards a new unit. I bought the new hardware. It's the nature of the beast and no matter who you decide to go with, it will be the same.


Why keep mentioning other devices? Does SC not want to separate themselves from the others? If you aren't the lead dog, the scenery never changes.

This is not the first rant regarding the concerns I raised regarding the 3815 tuner.

A complimentary tube of Preparation H would have been more favorable and provided more comfort to those of us that got screwed.

The fact that Ron stated SC simply now scraps the 3815 units should be enough of a data point for the owners of the 3815 to know how the manufacturer regards to the pos they themselves engineered and sold.

Keep in mind, my initial point was that if I can sell my unit out-right for more than SC offered me for trade-in credit/allowance AND with me then purchasing the unit at full list price directly from SC = the "generous deal" SC offered sounds as though they are providing the customer a favor - whatever!

If SC didn't feel they were in error by misrepresenting/marketing the 3815, no credit offers would have been made to the 3815 owners in the first place.

In this case, "The Juice ain't Worth The Squeeze!"...



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