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 Post subject: Not so happy with superchips
 Post Posted: Mon Jun 11, 2012 8:55 pm 
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Joined: Thu May 17, 2012 8:27 pm
Posts: 7
Location: Southwest Washington
I think that Superchips should be up front with the length of time it will take before they can use there product. The best guess is that I will own this tuner for 6 weeks before the file will be available. My buddy bought a Diablo at the same time I got this tuner and it took them 2 days to complete the programming. Not impressed.
Case 99666


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 Post subject: Re: Not so happy with superchips
 Post Posted: Wed Jun 13, 2012 8:34 am 
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
I will keep up on this one for you.

I will extend your trial period from, a month from the day you get the tuning installed in the vehicle.

Ron

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 Post subject: Re: Not so happy with superchips
 Post Posted: Wed Jun 13, 2012 8:43 pm 
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Joined: Thu May 17, 2012 8:27 pm
Posts: 7
Location: Southwest Washington
Thank you Ron I appreciate it. I am sure I can hold off until the end off the month. I have a mail in rebate for $25 that has to be postmarked my then. I am sure I can't return the product after the upc code has been cut out. Lets keep our fingers crossed.


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 Post subject: Re: Not so happy with superchips
 Post Posted: Thu Jun 14, 2012 7:51 am 
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Joined: Tue Jul 25, 2006 9:41 am
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Location: SUPERCHIPS
We will work with you on this one.
Ron

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8-5 EST.

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 Post subject: Re: Not so happy with superchips
 Post Posted: Thu Jun 14, 2012 11:28 pm 
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Joined: Thu May 17, 2012 8:27 pm
Posts: 7
Location: Southwest Washington
Good morning Ron. Friday is the official 1 month mark since I purchased my tuner. I was wondering if there is any status update on case 99666. I am anxious to see if this tuner will work in the 5.7.
Thanks in advance.
Dean


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 Post subject: Re: Not so happy with superchips
 Post Posted: Fri Jun 15, 2012 8:10 am 
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
They are still working on it.

We are getting close.

Ron

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1-888-227-2447
8-5 EST.

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