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 Post subject: Programmer locked out after dealer visit
 Post Posted: Fri Sep 22, 2006 9:23 pm 
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Joined: Fri Sep 22, 2006 8:58 pm
Posts: 1
I have an 04 Ram Hemi that was at the dealership last week. They had fixed the cruise control and now the programmer is locked out since I forgot to change it back to the factory settings. I tried downloading the latest programming, but it still won't allow me to change any settings on the vehicle.

Any ideas?


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 Post subject: Re: Programmer locked out after dealer visit
 Post Posted: Sat Sep 23, 2006 6:51 pm 
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Joined: Tue Aug 15, 2006 10:09 am
Posts: 126
sschulz wrote:
I have an 04 Ram Hemi that was at the dealership last week. They had fixed the cruise control and now the programmer is locked out since I forgot to change it back to the factory settings. I tried downloading the latest programming, but it still won't allow me to change any settings on the vehicle.

Any ideas?


Don't know about your Dodge, but in the Ford world if the dealership "re-flashes" your computer (to upgrade it, for example) you're out of luck, and will have to pay Superchips some amount of $$ to reset your programmer. This is how they (and other companies) prevent people from buying one tuner and then "sharing the wealth" with everybody they know.

Unfortunately, it sounds like you're learning an expensive lesson... By the way, you may have much bigger problem if the dealership discovered the "tune" before erasing it ... they may have voided your warranty -- sure hope not!!

You'll need to contact Superchips directly to get the programmer back up and running.

Good Luck,

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Steve 8)

'05 Ford Excursion Powerstroke 6.0L, Flashpaq 1805

"The world is round ... we'll get there!"


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 Post subject: Re: Programmer locked out after dealer visit
 Post Posted: Mon Sep 25, 2006 11:05 am 
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Joined: Tue Jul 25, 2006 9:41 am
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Location: SUPERCHIPS
sschulz wrote:
I have an 04 Ram Hemi that was at the dealership last week. They had fixed the cruise control and now the programmer is locked out since I forgot to change it back to the factory settings. I tried downloading the latest programming, but it still won't allow me to change any settings on the vehicle.

Any ideas?

sschulz
Welcome to Superchip's Flashpaq Forums!!!
Give one of our guys a call here and we will help you with the issue.
There is a charge for reprogramming if you did not remove the tuner before service.
Ron

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1-888-227-2447
8-5 EST.

Email me directly if your having ANY trouble with the forum.
Not able to LOGIN, email me with your Username that you registered with.


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