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 Post subject: Took to dealer for leaky top, and ...
 Post Posted: Wed Nov 23, 2011 3:41 pm 
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Joined: Wed Jul 27, 2011 2:30 am
Posts: 12
I have a open recall for emission reprogram. I didn't think to restore SuperChips to stock. What do I need to do? They have my jeep n ow so it's out of my hands and probably already done.


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Wed Nov 23, 2011 3:55 pm 
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
We will have to see when your tune the Jeep.

Error E-38 and you have lost the tuning.

IF so call us on Monday and we will unlock the tuner.

Ron

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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Wed Nov 23, 2011 9:25 pm 
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Joined: Wed Jul 27, 2011 2:30 am
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Thanks I will do that. I'll have the jeep back Friday and I"ll retune as soon as I get it to see if it still works. It's a emissions recall, so I don't know if they did anything.


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Mon Nov 28, 2011 6:12 pm 
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Joined: Wed Jul 27, 2011 2:30 am
Posts: 12
Yes, I lost my tuning. Is there a support e-mail rather than calling?


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Tue Nov 29, 2011 9:52 am 
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Location: SUPERCHIPS
Email me directly with the tuners serial number, make sure that the tuner has been updated recently.

Ron

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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Tue Nov 29, 2011 10:16 am 
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Joined: Tue Jul 25, 2006 9:41 am
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Location: SUPERCHIPS
Update the tuner and this will unlock it.

Ron

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1-888-227-2447
8-5 EST.

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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Fri Dec 02, 2011 3:53 pm 
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RON @ SUPERCHIPS wrote:
Update the tuner and this will unlock it.

Ron


Thank you sir.


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Thu Dec 15, 2011 3:24 pm 
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OK it's still saying program ID don't exist, or something along those lines - is there something I did wrong? I plugged it in, it analyzed the hardware, and said it was up to date.


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Fri Dec 16, 2011 9:38 am 
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Location: SUPERCHIPS
I can not find your S/n from the tuner.

Can you post it up for me?

Please try it on the truck, and get me the error code that the tuner is displaying.

Ron

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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Sun Dec 18, 2011 1:12 pm 
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Joined: Wed Jul 27, 2011 2:30 am
Posts: 12
My serial # for my superchips is (on back) 1532312
Register to:
2010 Jeep Wrangler Rubicon
Firmware: 01150A
3875


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Mon Dec 19, 2011 9:04 am 
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
I have set up a unlock for the tuner, update the tuner and give it a shot on the Jeep/

Let me know what and if any codes that come up during the tuning.

Ron

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1-888-227-2447
8-5 EST.

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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Wed Dec 21, 2011 4:11 am 
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Joined: Wed Jul 27, 2011 2:30 am
Posts: 12
RON @ SUPERCHIPS wrote:
I have set up a unlock for the tuner, update the tuner and give it a shot on the Jeep/

Let me know what and if any codes that come up during the tuning.

Ron


I will try this later today; thanks!


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 Post subject: Re: Took to dealer for leaky top, and ...
 Post Posted: Wed Dec 21, 2011 9:27 am 
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Joined: Tue Jul 25, 2006 9:41 am
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Location: SUPERCHIPS
You are welcome.

Have a great Holiday.

Ron

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1-888-227-2447
8-5 EST.

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