| Author |
Message |
|
Ahmed255
|
Post subject: Updating 3875 for 1st time  Posted: Mon Feb 20, 2012 4:19 pm |
|
Joined: Sat Aug 07, 2010 5:38 am
Posts: 16
|
|
I have new 3875 tuner for my Jeep Commander, I was trying to update the device today and got various results and not sure if I’m ready to plug it in the Jeep or not to make a tune.
Once I got “(W1) There was an error Uploading Flash Memory file.” And once I got “(W1) There was an error Uploading EEprom file. Error 5”
And also got the "(2) A key exchange error has occurred." and "(M4) A read tuner data error has occurred." And followed the procedure in the forum and it seems worked and then I got “Vehicle’s file has been saved , Check for updates at a later Date”
And then I got the same error “(W1) There was an error Uploading EEprom file. Error 5” again !!
So I’m not sure what to do next !!
SN :200183783
Vehicle: XH Jeep Commander 5.7 VIN: 1J8H358237Y522221
Firmware: 01150A
|
|
  |
|
 |
|
RON @ SUPERCHIPS
|
Post subject: Re: Updating 3875 for 1st time Posted: Tue Feb 21, 2012 9:13 am |
|
Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
|
|
These errors are all surrounded your connection to the internet or a securities preventing the web based program from getting to the tuner.
Internet connections have to be a minimum of WIFI connection backed by a hardline connection or straight plugged into the router. Broadband or Cellular connections do not work to update with.
PC securities, like Virus scans, and pop up blockers.
If it continues I would recommend to try another internet connection.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
|
|
| |
|
|
|
Ahmed255
|
Post subject: Re: Updating 3875 for 1st time Posted: Wed Feb 22, 2012 5:25 pm |
|
Joined: Sat Aug 07, 2010 5:38 am
Posts: 16
|
Ron, I have followed the other thread about removing the usb driver and install again. it seems worked for me and I reached this stage where it says "Device currently up to date" , check this image Web://i247.photobucket.com/albums/gg13 ... c3a016.jpgbut when I use it in the car to make a tune, it says "calibration file does not exist, please update your tuner" !!!
|
|
| |
|
|
|
RON @ SUPERCHIPS
|
Post subject: Re: Updating 3875 for 1st time Posted: Thu Feb 23, 2012 9:15 am |
|
Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
|
|
You have not been able to tune the Jeep yet?
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
|
|
| |
|
|
|
Ahmed255
|
Post subject: Re: Updating 3875 for 1st time Posted: Thu Feb 23, 2012 2:11 pm |
|
Joined: Sat Aug 07, 2010 5:38 am
Posts: 16
|
|
No not yet ,, yesterday I tried and it gave me "calibration file does not exist, please update your tuner"
|
|
| |
|
|
|
Ahmed255
|
Post subject: Re: Updating 3875 for 1st time Posted: Sun Feb 26, 2012 3:30 pm |
|
Joined: Sat Aug 07, 2010 5:38 am
Posts: 16
|
|
Ron, Any news about this problem ? ,, I still can not tune the jeep !
|
|
| |
|
|
|
RON @ SUPERCHIPS
|
Post subject: Re: Updating 3875 for 1st time Posted: Mon Feb 27, 2012 9:04 am |
|
Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
|
|
case#91380
I have sent this over to the calibrator to review the files.
We will contact you via email when the tuning is ready to download.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
|
|
| |
|
|
|
Ahmed255
|
Post subject: Re: Updating 3875 for 1st time Posted: Fri Mar 02, 2012 2:07 pm |
|
Joined: Sat Aug 07, 2010 5:38 am
Posts: 16
|
RON @ SUPERCHIPS wrote: case#91380
I have sent this over to the calibrator to review the files.
We will contact you via email when the tuning is ready to download.
Ron Thanks Ron,, Any news about the calibration file ?!! as I did not receive anything in my email so far
|
|
| |
|
|
|
RON @ SUPERCHIPS
|
Post subject: Re: Updating 3875 for 1st time Posted: Mon Mar 05, 2012 9:18 am |
|
Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
|
|
No, it is still with them.
This process can take 7-10 working days to complete.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
|
|
| |
|
|
|
Ahmed255
|
Post subject: Re: Updating 3875 for 1st time Posted: Mon Mar 26, 2012 10:56 pm |
|
Joined: Sat Aug 07, 2010 5:38 am
Posts: 16
|
RON @ SUPERCHIPS wrote: No, it is still with them.
This process can take 7-10 working days to complete.
Ron Hi Ron, I got email on 14-Mar telling me that I should update the tuner ,, and I did and retired to tune the Jeep and got the same massage "Calibration file does not exist" I replied to him two times and now answer What to do ? Ahmed
|
|
| |
|
|
|
RON @ SUPERCHIPS
|
Post subject: Re: Updating 3875 for 1st time Posted: Tue Mar 27, 2012 8:08 am |
|
Joined: Tue Jul 25, 2006 9:41 am
Posts: 18258
Location: SUPERCHIPS
|
|
Ok, try it again.
Make sure that the computers firewalls and virus scanners on the PC prior to doing the update.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
|
|
| |
|
|
|
