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RON @ SUPERCHIPS
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Post subject: Re: Database Error  Posted: Fri Mar 16, 2012 9:08 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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Ok, your program is ready.
Update the tuner and you will be able to tune the vehicle.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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j_dejong
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Post subject: Re: Database Error Posted: Fri Mar 16, 2012 6:34 pm |
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Joined: Sat Nov 21, 2009 8:15 pm
Posts: 16
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connected and still says "EXCEPTION WAS ENCOUNTERED, PLEASE CONTACT CUSTOMER CARE"
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RON @ SUPERCHIPS
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Post subject: Re: Database Error Posted: Mon Mar 19, 2012 8:04 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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We have had a few of these errors last week. We are still looking into why they are happening.
I would suggest to try another PC on a different network to see if this helps for now.
Let me know how it goes.
I will let you know what the fix is for the internet update when we have one.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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j_dejong
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Post subject: Re: Database Error Posted: Wed Mar 21, 2012 8:47 am |
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Joined: Sat Nov 21, 2009 8:15 pm
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j_dejong
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Post subject: Re: Database Error Posted: Thu Mar 22, 2012 7:20 pm |
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Joined: Sat Nov 21, 2009 8:15 pm
Posts: 16
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Recieved e-mail saying vehicle is now supported from customer care (superchips), saying vehicle is now supported. and to log on to updates and perform update. STILL getting the exception encountered please contact superchips.
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j_dejong
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Post subject: Re: Database Error Posted: Mon Mar 26, 2012 3:11 pm |
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Joined: Sat Nov 21, 2009 8:15 pm
Posts: 16
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Don't know if we have givin up or what. Controller reads vehicle application un-available. Weird as i recieved e-mail from customer supports saying was ready.
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RON @ SUPERCHIPS
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Post subject: Re: Database Error Posted: Mon Mar 26, 2012 3:46 pm |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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j_dejong wrote: Don't know if we have givin up or what. Controller reads vehicle application un-available. Weird as i recieved e-mail from customer supports saying was ready. Still getting exception error? Ron _________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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j_dejong
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Post subject: Re: Database Error Posted: Mon Mar 26, 2012 7:20 pm |
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Joined: Sat Nov 21, 2009 8:15 pm
Posts: 16
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I am, un-installed ez-updater, and re-intalled it, and still getting exception message on updater. controller says no tunes for application.
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RON @ SUPERCHIPS
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Post subject: Re: Database Error Posted: Tue Mar 27, 2012 8:30 am |
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Joined: Tue Jul 25, 2006 9:41 am
Posts: 18302
Location: SUPERCHIPS
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Privite messaged your account on the forum.
Ron
_________________ RRAPP@SUPERCHIPS.COM 1-888-227-2447 8-5 EST. Email me directly if your having ANY trouble with the forum. Not able to LOGIN, email me with your Username that you registered with.
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