For the best results follow this general process:

Check out the forum to see if your question has already been answered.
Post your question on one of the forums. We monitor these forums closely and try to answer questions and facilitate discussions as much as possible. There are some smart folks out there that also participate and they might answer you even quicker!
Email us at tech@superchips.com
If there are still unanswered questions, or you have information or questions that you don't think are of general interest to the community, then please send us an email. If the situation is warranted, we will ask you for phone contact information and call you at your convenience.
IF THERE IS AN ISSUE WHICH HAS BEEN DETERMINED TO BE SOMETHING THAT NEEDS RECORDED FOR FIXING IN FUTURE PRODUCT RELEASES, be sure you have sent it in email to the tech@superchips.com address.
Call us at the support number. This rings into our phone system and you may get voicemail (we are often out testing in vehicles). PLEASE leave a voice mail with a return number so we can make contact!

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